Privacy Policy

1. Introduction

Kitchen Renovations Kitchener (“we,” “us,” or “our”) operates the website kitchenrenovationskitchener.ca. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or submit a contact request. By using this site, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Your name, phone number, email address, and service address when you submit a quote request or contact form.
• Usage Data: Non-personally identifiable information about how you interact with our website, including pages visited, time on site, and browser type, collected through analytics tools.
• Cookies: Small data files placed on your device to improve site functionality and user experience. You may disable cookies in your browser settings.

3. How We Use Your Information

We use the information collected to:

• Respond to your quote requests and inquiries.
• Connect you with licensed and insured kitchen renovation contractors in your area.
• Improve our website content, performance, and user experience.
• Comply with applicable laws and regulations.

4. Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Contractors: Licensed and insured local renovation contractors who will contact you regarding your submitted request.
• Service Providers: Third-party services that assist in operating our website (such as web hosting, analytics, and form processing), bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. Contact form submissions are retained for a reasonable period to facilitate contractor follow-up and are securely deleted thereafter.

6. Your Rights (PIPEDA)

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Withdraw consent to further use of your information at any time.

To exercise these rights, please contact us at the information below.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last updated” date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Kitchen Renovations Kitchener
Phone: 226-407-0762
Website: kitchenrenovationskitchener.ca